Effective May 8, 2026

Support

Need help? Want to report a bug? Have a feature idea? You're in the right place.

How to reach us

TopicEmailResponse time
General support & bugssupport@dailyleveling.appWithin 48 hours
Privacy & data requestsprivacy@dailyleveling.appWithin 30 days
Security disclosuressecurity@dailyleveling.appWithin 5 business days
Press & partnershipshello@dailyleveling.appWithin 1 week

Common questions

I can't log in

Use "Forgot Password" on the login screen and check your email. Reset codes expire in 15 minutes. If your email isn't recognized, check that you're using the same address you signed up with.

I deleted my avatar — can I get it back?

Once an avatar is overwritten or deleted, the previous version is not recoverable. You can generate a new one anytime from Profile → tap your avatar → Camera icon.

My XP / level isn't updating

Make sure you have an internet connection. Sync runs automatically when the app opens. If it persists, force-quit and relaunch. Still broken? Email support@dailyleveling.app.

How do I delete my account?

In the app: Profile → Account → Delete Account. Or use the form at /delete-account. Deletion is permanent and removes all your data within 30 days.

How do I use the API with ChatGPT or Claude?

Mint a key: Profile → API Access → Create API Key. Then paste it into your agent's config. Full guide: /docs.

Status

Service status and recent incidents: check Vercel status for hosting and OpenAI status for avatar generation. We'll post outages on our X / Twitter (link soon).

Reporting a bug

Include in your email: